Privacy · deployment policy · 2026-11-12

Your work is not public content.

This page describes the current NarraScout deployment. It is not a claim that every future production, retention or legal-review requirement is complete. For access, export or deletion requests, contact [email protected].

Data the application handles

• Account email, display name, role, authentication provider and signed session information.
• Google basic profile information when you choose Google sign-in.
• Scripts, briefs, transcripts, uploaded videos and sampled frames you submit.
• Generated reports, rewrites, version history, processing events and estimated-cost records.
• Billing entitlements and payment-event references if checkout is enabled; we do not receive full card numbers from hosted checkout.

Storage and retention

Project data is stored in the hosted application's private data directory, not in the public static website. Private application routes are marked noindex and project media requires the owning account. Projects and their local media remain until you delete them from the workspace. Account records remain until the account is deleted; account-wide deletion currently requires a verified support request.

Email verification codes expire after 10 minutes. Signed sessions last up to 30 days unless you sign out or they become invalid. Server, email and provider logs may have separate operational retention periods.

Service processing

• Cloudflare: domain, HTTPS, tunnel and email-routing infrastructure processes network requests and forwarded support email.
• Resend: registration and verification emails process your email address and message metadata.
• Google: optional sign-in processes the basic profile you authorize.
• NarraScout AI processing: submitted text, analysis videos with audio, or selected frames are sent to the enabled processing service only to complete the requested analysis or rewrite. Customer-facing reports do not disclose internal model identifiers.
• Paddle: if billing opens, hosted checkout and payment webhooks process purchase and subscription information.
• Google Analytics: when a Measurement ID is configured and you explicitly allow analytics, Google processes page-usage, device, browser and network information. Advertising signals and ad-personalization signals are disabled in the current implementation.

Provider retention, international processing and legal terms apply in addition to this policy. Do not upload material you are not authorized to share for processing. We do not sell private project content or use it to train NarraScout's own models.

Optional analytics

NarraScout loads Google Analytics only when it is configured and you choose Allow analytics. Declining does not affect the tools, accounts or projects. Analytics page paths omit query strings, URL fragments and private project identifiers; the analytics implementation does not submit script text, videos, reports or account email addresses. Those materials are still processed separately when you request an analysis, as described above.

You can allow, decline or withdraw optional analytics at any time. Your preference is stored on this device. Withdrawing stops further NarraScout analytics events and removes the Google Analytics cookies accessible to this site.

Your choices

You can export reports and delete individual projects. To request account deletion, an account-data export or a privacy correction, email support from the address associated with your account. Billing and legal records may need separate retention when paid transactions are active.